Helping Karratha See Clearly: Karratha Eye Care & Mountway Finance

When optometrist Alex Craig opened Karratha Eye Care in 2019, the goal was simple: make quality eye care more accessible for the community. With a world‑class telehealth clinic and strong partnerships (like with Lions Outback Vision in Broome), the practice means locals don’t need to travel far from home to access expert tertiary care.

The Challenge

Starting a business anywhere is tough — but in regional WA, the hurdles can be even higher. For Alex, the biggest challenges weren’t just clinical — it was everything behind the scenes. Finance. Service providers. Support. He needed someone local, approachable, and available when things got tricky.

“Having someone on the ground that I could actually talk to — not just at the end of an email — that was really important. Jordan and his team were always there, even on weekends, helping us get through.”

The Solution

Mountway Finance stepped in as more than just a finance partner. They worked alongside Alex with practical, tailored advice. Instead of cookie‑cutter answers, they brought creative problem‑solving and support that made the whole process feel safe and reassuring.

“What I enjoyed most was their ability to create solutions that weren’t just linear thinking. It felt educational, I felt supported, and I felt like they genuinely cared about my success.”

The Outcome

Karratha Eye Care is thriving — delivering expert care locally, building strong community ties, and growing as a truly regional success story. And for Alex, the relationship with Mountway isn’t just about finance — it’s about partnership.

• Personal, hands‑on support whenever it was needed
• Creative financial solutions that fit the realities of a regional start‑up
• A relationship built on trust, care, and community
  
  “Jordan cares not just about the outcome but about the long‑term relationships. He wants to see local businesses succeed — that’s what makes the difference.”